Commissioning An Instrument
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It is in my interest to have my clients state their thoughts clearly and honestly, so I can serve them best. I wish for my instrument to be in the hands of a satisfied customer and where there is concern I will remedy the situation immediately. With a purchase of one of my instruments, I recommend at least four seasonal visits, all of which are free of charge. If visits to my studio are not possible for clients abroad, I encourage seasonal visits to a recommended and reputable maker/violin shop. All CTS studio visits for sound adjustments, cleanings, and gluing of seams are also free of charge, on a lifetime basis. I wish my clients to be fully looked after, and my instruments kept in peak performance condition.
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All work is guaranteed.
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Trade-ins are considered.
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Prices are available on request.
With a waiting list that has at times extended to two years, 90% of my sales have been on a commission basis. The process is as follows:
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A refundable deposit of 20% is required to begin work.
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The remaining amount is due upon completion.
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If the instrument is not what is desired, another will be made.
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If this proves unsuccessful, the purchase amount is fully refunded.
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It should be expected that an instrument takes a reasonable time to develop, depending on the player’s ability and playing style.
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If at any time an instrument is made which is preferable to the one commissioned, and is unspoken for, an exchange can be made, with cost differentiation kept in mind.